Published 8/2022
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz
Language: English | Size: 803.20 MB | Duration: 1h 30m
The most practical suggestions and ways to resolve conflicts in your personal and professional life.
What you’ll learn
Learn some practical and easy to implement steps to resolve a conflict at workplace or in your personal life
Understand what are the key reasons which lead to conflicts and how you can address those reasons thus effectively resolving the conflict
Understand how conflicts if handled properly can be a source of tremendous growth and development for you in your professional & personal life
Learn about the various types of conflicts and the styles that you can adopt depending on the situation to resolve the conflict
Learn how you can assertively keep your point during a conflict and ensure the conflict does not spoil your relationship
Learn about the various communication models to ascertain your natural style. You will also learn how you can develop other styles to resolve conflicts.
Learn about some of the smaller things we should keep in mind during our interactions to ensure conflicts do not go out of hand
Requirements
No prior experience needed. This course will teach you everything you need to know
Description
Conflict resolution is an integral part of our day to day life. Conflicts are natural in our personal and professional life and they can occur for various reasons.If conflicts are resolved effectively they can be a great source for learning and growth. However if they are not resolved effectively, conflicts can become a source of great stress and anguish. Hence for our own growth we need to learn how to resolve conflicts effectively.This course is about understanding the various reasons why conflicts arise and what you should be doing to resolve the conflict depending on the people involved and the situation you are in. This course provides the most practical and easy to implement steps that you can inculcate in your daily lives which will help you resolve conflicts very effectively in your personal and professional lives.In this course you will learn -Why does conflict arise?What are the various styles of resolving a conflict?What key skills do you need to develop in order to resolve conflicts effectively?How can you enhance your natural styles of conflict resolution to be more effective?What are the barriers in resolving conflicts effectively?How should you handle your emotions during conflicts?The essential communication models that will help you effectively resolve conflicts.I hope my experiences and learnings will help you resolve conflicts effectively and grow in life. I look forward to your inputs and comments to make this course better.
Overview
Section 1: Easy and practical steps to resolve conflicts
Lecture 1 What is conflict? Why do people have conflicts?
Lecture 2 Trust is important for resolving a conflict
Lecture 3 How to assertively put your point across
Lecture 4 Say No. Without feeling guilty
Lecture 5 How to ensure a toxic environment is not created because of a conflict
Lecture 6 The L.E.A.P.S. communication model
Lecture 7 Building rapport helps to resolve conflicts
Lecture 8 How should you respond to emotional situations?
Lecture 9 The right way to handle your emotions
Lecture 10 The escalation stages of a conflict
Lecture 11 My behavior reflects your behavior
Lecture 12 The Flight and Fight response
Lecture 13 The Freeze Response
Lecture 14 Understanding the role of our brain during a conflict
Lecture 15 The Thomas Kilmann model – Modes of conflict resolution
Lecture 16 The Compromising mode of conflict resolution
Lecture 17 The Competing mode of conflict resolution
Lecture 18 The Collaborative mode of conflict resolution
Lecture 19 The Avoiding mode of conflict resolution
Lecture 20 The Accommodating mode of conflict resolution
Lecture 21 Barriers to resolving conflicts
Lecture 22 Importance of being flexible while resolving conflicts
Lecture 23 Some other things to keep in mind
Individuals in the age of 18 – 60 years who have difficulty in handling conflicts at their workplace or in their personal life,Individuals in the age of 18 – 60 years who want to enhance their skills with regards to resolving conflicts effectively while getting what they want and also maintain their relationship,Individuals in the age of 18 – 60 years who want to improve their working relationship with co-workers and superiors.,Individuals in the age of 18 – 60 years who want the most practical and easy to implement steps on resolving conflicts,Individuals in the age of 18 – 60 years who want to understand the reasons which lead to conflicts and how to resolve the conflicts depending on the situation and people involved,Individuals in the age of 18 – 60 years who want to understand more about their style of resolving a conflict and in which situations their natural style will benefit them the most,Individuals in the age of 18 – 60 years who want to resolve conflicts effectively and use the conflict as an opportunity to learn and grow in their personal & professional life.
Homepage
https://www.udemy.com/course/practical-easy-to-implement-steps-to-resolve-conflicts/
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