Last updated 12/2021
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz
Language: English | Size: 220.14 MB | Duration: 1h 21m
Learn the fundamentals and specific steps for providing constructive feedback to improve staff performance and behaviour
What you’ll learn
You will be able to confidently follow the framework for delivering constructive feedback to staff.
You will be able to effectively discuss performance and/or behavioural issues with staff.
You will recognize why you sometimes delay providing feedback.
You will understand where constructive feedback fits within the framework of progressive performance management.
You will learn what the most common coaching pitfalls are the many managers fall into and that you need to avoid.
You will be given a list of some of the most common core reasons for employee under-performance.
Provide effective constructive feedback, and you will encourage effort, enhance performance, increase efficiency, reduce mistakes, and accelerate staff careers.
PLEASE NOTE: the principles taught in this course are common practice in Australia, New Zealand, United States, and some other countries. Based on what country you work in, you may need to adapt some of the content to the common practices and requirements of that country.
If you already have extensive experience in providing constructive feedback
Requirements
To qualify for this course you need to have staff that you manage, or aspire to be in a leadership position. Regardless of whether you have only one direct report, or many, the training in this course is equally applicable.
Description
The main focus of this course is a step by step guide for providing constructive feedback to staff as a means of addressing under-performance and/or behavioural issues. Framing the prime focus of this training is an overview of additional leadership skills that build on constructive leadership abilities to help to ensure the desired outcomes are achieved:You will learn how important it is to be aware of, and work within the guidelines of, your company disciplinary policies.The course also gets you thinking about complimentary skills you should possess that will ensure you present your concerns in a non-biased, caring, and effective manner.This course offers an awareness of why constructive feedback is often ineffective and does not deliver the desired results.This training also touches on the importance of identifying the root cause of an issue, and not just dealing with the symptoms. Leaders sometimes delay providing feedback and there are a multitude of reasons as to why this might happen. You will be invited to do some self-analysis and consider whether any of these self imposed limitations might apply to you.This course is all about Constructive Feedback, designed to addresses performance areas or behavioural standards in need of improvement. It is an essential complement to Positive Feedback designed to reinforce desired behaviours and/or performance. The course includes exercises that you are invited to complete so that you can test your knowledge and understanding, and there is also an Action Plan to keep you on track with ‘how and when’ you acknowledge your staff efforts and achievements. Please note that this course offers a full 30-day money back guarantee.
Overview
Section 1: Introduction
Lecture 1 Welcome
Lecture 2 Course Overview
Lecture 3 The Value Of Feedback
Lecture 4 Setting The Scene
Lecture 5 Section 1 Summary
Lecture 6 Exercise Time – Section 1
Section 2: Step-by-Step Guide To Delivering Constructive Feedback.
Lecture 7 Constructive Feedback Step-by-Step Form
Lecture 8 Delivering Constructive Feedback
Lecture 9 Constructive Feedback Framework
Lecture 10 Step 1 is to pre-plan
Lecture 11 Explain The Specifics
Lecture 12 It’s Time To Engage In Conversation
Lecture 13 Control Your Emotions
Lecture 14 Explain Consequences Of Their Actions
Lecture 15 How Good Are You At Communicating?
Lecture 16 Collaborate On A Course Of Action
Lecture 17 Training, Tools and a Time-line.
Lecture 18 It’s A Bond
Lecture 19 Section 2 Summary Constructive Feedback Guide
Lecture 20 Exercise Time – Section 2
Section 3: Common Pitfalls You Need To Avoid
Lecture 21 Pitfalls Managers Need To Avoid
Lecture 22 Common Management Pitfalls
Lecture 23 Disengagement From Staff
Lecture 24 Section 3 Summary
Lecture 25 Exercise Time – Section 3
Section 4: Why Aren’t Performance Issues Addressed
Lecture 26 Failure To Address Brewing Issues
Lecture 27 Why Brewing Issues Are Ignored.
Lecture 28 Declare War On Your Stumbling Blocks
Lecture 29 Section 4 Summary
Lecture 30 Exercise Time: Section 4
Section 5: Why Employees Sometimes Perform Poorly
Lecture 31 Employee Performance Issues
Lecture 32 Why Do Employees Sometimes Perform Or Behave Poorly?
Lecture 33 Is It Time For A Reality Check?
Lecture 34 Section 5 Summary
Lecture 35 Exercise Time: Section 5
Section 6: Performance Management – The Big PIcture
Lecture 36 Disciplinary Policies And Procedures Documents.
Lecture 37 Performance Management Levels
Lecture 38 Section 6 Summary
Lecture 39 Exercise Time – Section 6
Section 7: Congratulations
Lecture 40 Wrap Up
Lecture 41 Bonus Lecture
Middle management: managers – supervisors – team leaders.,Employees who aspire to a management position.,Managers in training.,Anyone is a leadership position who needs/wants a refresher on how to provide effective constructive feedback.,This course is not designed for: 1. leaders who already have extensive practical experience and knowledge in this area 2. Students who are not prepared to appreciate that they may need to adapt the recommended process to the work practices and rules of the country they work in.
Homepage
https://www.udemy.com/course/constructive-feedback/
DOWNLOAD FROM RAPIDGATOR.NET
DOWNLOAD FROM NITROFLARE.COM
DOWNLOAD FROM UPLOADGIG.COM