Last updated 5/2022
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz
Language: English | Size: 524.42 MB | Duration: 3h 7m
The Dental Administration Bootcamp
What you’ll learn
Duties applicable to a dental receptionist
Policies and procedures for working in dental administration
Becoming confident while applying for a job interview in a dental office
Basic skills required to work in dental administration
Requirements
Knowledge of Basic English
Description
Dental Receptionist Course is a comprehensive program designed to give students all the practical skills they will need to become successful Dental Office Administrators. With detailed training on healthcare communication, medical language, and various dental reception procedures, students are well prepared to enter the field.What to expect as a dental office receptionist Students are more likely to be successful in this career if they:are interested in the administrative aspects of an oral health clinicenjoy working with the public in a health care settingare physically and emotionally able to manage workplace demandsare able to work shift work, including evenings and weekendswork well in a team environmentenjoy administrative tasks and are committed to customer serviceThe Dental Office Administration program can prepare you for an exciting and challenging career as a dental receptionist.Here is some educationin Dental Administration. Our training prepares students to work as confident and capable Dental Administrators and Receptionists.Everything you need to grow your team all in one place, for a fraction of the cost of other development tools and in-person training.These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:Endodontists: specialize in root canalMaxillofacial Radiologists: use imaging technology to diagnose disease in the head and neckOral and Maxillofacial Surgeons: operate on the jaws and mouthOral Pathologists: diagnose oral diseaseOrthodontists: straighten teeth with braces/retainersPediatric Dentists: specialize in children’s teethPeriodontists: specialize in gum diseaseProsthodontists: replace missing teeth with bridges, crowns or denturesPublic Health Dentists: promote preventative dentistry in the community
Overview
Section 1: Reception Management
Lecture 1 Responsibilities Of A Dental Receptionist
Lecture 2 Opening & Closing A Dental Office
Lecture 3 Review Your Office For Professional Appearance
Lecture 4 Answer Telephone Professionally
Lecture 5 Check Schedule For Accuracy
Lecture 6 Review Supplies & Place Order
Lecture 7 Maintaining Petty Cash
Lecture 8 HIPAA Regulations
Section 2: Patient Management
Lecture 9 Patient Education Materials
Lecture 10 Check Ins & Information Update
Lecture 11 Recall & Inactive Patient Management
Lecture 12 Handling Patient Complaints
Lecture 13 Explaining Office Policies
Lecture 14 Confirming Appointments
Lecture 15 Scheduling Effectively
Lecture 16 Filling In Cancellations & No Shows
Lecture 17 Collecting Payments
Lecture 18 Book Follow Ups
Lecture 19 Presenting Financial Plans & Options
Lecture 20 Assisting Chairside
Section 3: Records Management
Lecture 21 Record Insurance Information
Lecture 22 Ensure Safety Of Records
Lecture 23 Accurately File Information
Lecture 24 Arrange Charts & Radiographs
Lecture 25 Track Cases & Referrals
Section 4: Insurance Management
Lecture 26 Update Insurance Information
Lecture 27 Pre-Determination Of Benefits
Lecture 28 Preparing Claim Forms
Lecture 29 Submitting Supporting Documentation
Lecture 30 Submitting Claim Forms
Lecture 31 Assist In Problems With Payments
Section 5: Inventory Management
Lecture 32 Monitor & Order Supplies
Lecture 33 Monitor Office Equipment
Section 6: Office Participation
Lecture 34 Participation In Meetings
Lecture 35 Perform Tasks As Assigned
Section 7: Accounts Receivable Management
Lecture 36 Enter Financial Activity
Lecture 37 Maintaining Accounts Receivable
Lecture 38 Preparing Bank Deposits
Lecture 39 Preparing Statements
Lecture 40 Follow Up Claims
Lecture 41 Follow Up Delinquent Accounts
Lecture 42 Arrange Payment Schedule
Lecture 43 Prepare & Mail Billing Statements
Lecture 44 Prepare & Mail Overdue Account Letters
Lecture 45 Call Patients With Overdue Accounts
Lecture 46 Post Cheques Each Day
Section 8: Correspondence
Lecture 47 Sort & Organize Mail
Lecture 48 Preparing & Sending Correspondence
Section 9: Marketing & Public Relations
Lecture 49 Assisting In Preparation Of Marketing Materials
Lecture 50 Assisting With Recruitment
Lecture 51 Assisting With Facility Management
For anyone who is interested to work in dental administration or reception
Homepage
https://www.udemy.com/course/complete-dental-receptionist-training/
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